384eb2 16fb48
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Activity overview
Latest activity by 384eb2 16fb48-
384eb2 16fb48 commented,
a lory
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384eb2 16fb48 created an article,
a post on stuff
a milky way
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384eb2 16fb48 commented,
384eb2 16fb48
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384eb2 16fb48 commented,
hold my mic
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384eb2 16fb48 created a post,
a bost with image
an image with post
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384eb2 16fb48 created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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384eb2 16fb48 created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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384eb2 16fb48 created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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384eb2 16fb48 created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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384eb2 16fb48 created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...